Last Updated: [May 17, 2025]

At Telecom Expense Audit, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (https://telecomexpenseaudit.pro/) or engage with our services.

By using our website or services, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please refrain from using our site or services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

A. Personal Information

When you contact us, request a consultation, or engage our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Billing and payment details (if applicable)

B. Non-Personal Information

We automatically collect certain data when you visit our website, such as:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Referring website
  • Device information (e.g., mobile or desktop)

C. Telecom Expense Data (For Clients)

If you are a client, we may process:

  • Telecom invoices and billing records
  • Contract details with service providers
  • Call logs, data usage, and service inventories

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and improve our telecom expense audit and management services
  • To communicate with you regarding inquiries, audits, and cost-saving opportunities
  • To process transactions and send invoices (if applicable)
  • To analyze website performance and enhance user experience
  • To comply with legal and regulatory obligations
  • To prevent fraud and unauthorized access

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your data, including:

  • Encryption (SSL/TLS for data transmission)
  • Secure storage with access controls
  • Regular security audits
  • Employee confidentiality agreements

Despite our best efforts, no online data transmission is 100% secure. We encourage you to take precautions when sharing sensitive information.

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data under the following circumstances:

  • With Your Consent – If you authorize us to share information with a third party (e.g., a telecom carrier for dispute resolution).
  • Service Providers – We may engage trusted vendors (e.g., cloud storage, payment processors) who adhere to strict confidentiality agreements.
  • Legal Compliance – If required by law (e.g., court orders, government requests).
  • Business Transfers – In case of a merger, acquisition, or asset sale, client data may be transferred under confidentiality terms.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Personalize content

You can disable cookies via your browser settings, but some website features may not function properly.

6. Third-Party Links

Our website may contain links to external sites (e.g., telecom carriers, industry resources). We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications

8. Data Retention

We retain personal and telecom expense data only as long as necessary for:

  • Service fulfillment
  • Legal compliance
  • Dispute resolution

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy periodically. The latest version will always be posted on our website with the “Last Updated” date.